ISO 20000-1:2018 – INFORMATION TECHNOLOGY SERVICE MANAGEMENT SYSTEM (ITSMS) CERTIFICATION
ISO 20000-1:2018 is an Information Technology Service Management System (ITSMS). It includes a certification standard, a vocabulary standard, and guiding standards.
ISO 20000-1:2018 provides a solid basis for ISO 20000-1:2018 Information Technology Service Management System Certification implementation and success.
The ISO 20000-1:2018 Standard is divided into two sections. First, ISO 20000-1-2018 (Part 1) lays out the organizational criteria for an IT Service Management (ITSMS) system, and then ISO 20000-1:2018 (Part 2) lays out best practices for implementing an Information Technology Service Management System based on the prior requirements.
ISO 20000-1:2005 Information Technology Service Management System follows the same structure as ISO 9001:2015, but unlike ISO 9001:2015, it does not enable any of the standards to be excluded. If certain processes are or could be conducted by others, the organization must demonstrate control over them.
BENEFITS OF ISO 20000-1:2018 – INFORMATION TECHNOLOGY SERVICE MANAGEMENT SYSTEM (ITSMS) CERTIFICATION
Given the small number of companies that are aware of the ISO 20000-1:2018 Series of Standards, your organization/company has an opportunity to set itself apart from those that have not taken advantage of the opportunity to implement a disciplined Information Technology Service Management System (ITSMS) Certification that enables continuous improvement.
Many IT service firms have obtained ISO 9001:2015 certification but have yet to reap the benefits of a standard that is tailored to their requirements.
Encourages IT service providers to obtain annual certification that is both instructive and useful.
DOCUMENT REQUIRED FOR ISO 20000-1:2018 INFORMATION TECHNOLOGY SERVICE MANAGEMENT SYSTEM (ITSMS) CERTIFICATION
Business Registration Proof
Letter Head or Visiting Card
Sale & Purchase Invoice GST
